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Privacy Policy

PRIME MĒT Steakhouse
Last Updated: November 10, 2026

At PRIME MĒT Steakhouse, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make reservations, submit private event inquiries, or interact with our services.

By using our website or providing your information, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Reservation and event inquiry details
Event dates, guest counts, and preferences
Other information voluntarily submitted through contact forms or communications

Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser and device information
Pages visited and website interactions
Cookies and similar tracking technologies
Referral sources and general location information

Reservation and Transaction Information

When making reservations or purchasing services, certain information may be collected and processed through authorized third-party booking and payment providers.

2. How We Use Your Information

We may use the information collected to:

Respond to reservation requests and private event inquiries.
Coordinate private dining, corporate events, and restaurant buyouts.
Provide booking confirmations, reminders, and service updates.
Communicate regarding guest inquiries and requests.
Send promotional offers, newsletters, special event invitations, and marketing communications when permitted by applicable law.
Improve our website, services, and guest experience.
Analyze website traffic and marketing campaign performance.
Maintain security and comply with legal obligations.

3. Email and SMS Communications

PRIME MĒT Steakhouse may communicate with guests through email and text messaging for reservation-related information, event inquiries, customer service, and promotional purposes.

Transactional Communications

If you submit an inquiry or reservation request, we may contact you to respond to your request or provide relevant service information.

Where required, we obtain your consent before sending automated text messages.

Marketing Communications

If you explicitly opt in, you may receive promotional emails or SMS messages regarding:

Restaurant promotions and special offers
Private dining and corporate event opportunities
Seasonal menus and holiday celebrations
Exclusive events and dining experiences
Restaurant announcements and updates

SMS Consent and Opt-Out

SMS message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe from text messages.
Reply HELP for assistance.
Consent to promotional messaging is not required to make a reservation, submit an event inquiry, or purchase our services.

Mobile Information Privacy

We do not sell or share mobile phone numbers, SMS opt-in information, or consent data with third parties or affiliates for their independent marketing or promotional purposes.

We may share information with service providers solely as necessary to deliver requested communications and operate our services. Such providers are required to handle the information appropriately and are not authorized to use SMS consent information for their own marketing purposes.

4. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to improve functionality, understand visitor behavior, and evaluate marketing performance.

These technologies may collect information about website visits, page interactions, and general browsing activity.

We may use third-party analytics and advertising platforms, including Google and Meta, where applicable.

You may control certain cookie preferences through your browser settings or any cookie preference tools provided on our website.

5. Information Sharing and Third-Party Services

We may use trusted third-party service providers to support our business operations, including:

Website hosting and maintenance
Reservation and event management platforms
Customer relationship management (CRM) systems
Email and SMS communication platforms
Payment processing services
Website analytics and advertising services

These providers may process personal information as necessary to perform services on our behalf, subject to applicable contractual and legal requirements.

We may also disclose information when required by law, to protect our legal rights, or in connection with a legitimate business transaction.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites or services.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, or comply with applicable legal obligations.

Retention periods may vary depending on the nature of the information and applicable requirements.

8. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to:

Request access to certain personal information we maintain.
Request correction of inaccurate information.
Request deletion of personal information, subject to applicable exceptions.
Withdraw consent to marketing communications.
Opt out of promotional email or SMS communications.

To unsubscribe from marketing emails, use the unsubscribe link provided in the email.

To unsubscribe from text messages, reply STOP.

For other privacy-related requests, contact us using the information below.

9. Children's Privacy

Our website and online services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

If we become aware that such information has been collected inappropriately, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

PRIME MĒT Steakhouse reserves the right to update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal obligations.

Updates will be posted on this page with a revised "Last Updated" date.

We encourage visitors to review this Privacy Policy periodically.

11. Contact Information

For questions regarding this Privacy Policy or the handling of your personal information, please contact:

PRIME MĒT Steakhouse

133-36 37th Avenue, 12th Floor
Flushing, NY 11354

Phone: (718) 898-6666
Email: info@primemetny.com
Website: https://primemetny.com